So Live Chat has joined the 7 niche websites of True Traders, trying to promote more efficient mediums of contact between customers and sales reps.
Live chat has been viewed in positive lights across e-commerce business’s proving to be more convenient for customers and Sales Operatives.
“Many on-line consumers want help from a live person while they are shopping on-line; in fact, 44% of on-line consumers say that having questions answered by a live person while in the middle of an on-line purchase is one of the most important features a Web site can offer.”
– “Making Proactive Chat Work” study Conducted by Forrester Research
So if you need help but don’t fancy picking up the telephone or emailing, or just need answers quick; pop up on our live chat system and we’ll be happy to help.
At True Traders we have a constant vision to better our shopping experience for our customers. Live Chat is just one of the new features we plan on introducing to our e-commerce sites, so watch this space for more info and updates from the TTteam 🙂