Biggest Order Yet!

LAAARGE order to Lebanon !

So we had one of our largest orders, leave us today in a rather large container.

We sold 250 Galvanised Crowd control barriers to a lovely customer who took advantage of our great Bulk order discount. I would imagine they are well on there way to Lebanon now but thought this was a good example of the size of orders we can deliver and also the distance in which we can arrange delivery. Whatever the Quantity, wherever it needs to go ;).

Shop your way, the True way.



Celebrating Birthdays and New Products at TT

Good Morning,
So at the True Centre the TTteam are celebrating a Birthday.
Mine actually. Yeah that’s right Tyee has turned 20 today 😀 and I have also been pleasantly surprised with some lovely cards and cream cakes from the TTteam. What a lovely bunch 🙂
Can’t beat Coffe and Cake :L Lol
I am off for a long Birthday/Valentines trip to Paris so you won’t be hearing from me until next Tuesday. Arrghhh such a long wait. Lol, but i’m sure you’ll manage 😉

So True Traders has also introduced and few new products to our Websites which I wanted to share with you before I jet off across waters.

So we have Reflective orange barrier fencetaking the place of plastic barrier fence with lamps to help protect workers at night and keep them out of danger. High visibility at all times, makes warning lamps and road signs no longer necessary. the combination of orange-yellow makes the net highly visible even during foggy days. At night the built-in continuous retro-reflective tapes, with visibility power of 800cpl, warn drivers from hundred of meters away.

What’s not to like sounds like a must have to any Building or Construction Firm to me 😉

Left – Material close-up of Reflective Barrier Mesh. Right- demonstration of reflective barrier mesh installed and at use.

Also we haveNon-Conductive Fencing Pins. Traditionally Fencing pins are manufactured from steel posing high risk to the user in the event of striking underground power cables. with non- conductive fencing pins this risk is eliminated.

And now our Detectable Warning Mesh is even lower in price and a New Underground Warning mesh has also been added. Better than the average Warning Mesh this is manufactured from high strength colour rot-resistant homopolymer, polypropylene plastic; More visible than the standard warning tapes and more likely to be seen when dug up by a workman.

Underground Warning Mesh
Warning Tapes

Warning Tapes

Different Coloured warning tapes and messages.

All of that and loads more at True Traders. So have a look at our website and keep yourself up to date with all of the latest news and goss from the TTteam. We’re on FacebookTwitterGoogle+ (with on-line video chat) and LinkedIn.

So that’s all from me today 🙂 Bon Voyáge and see you when I return 😉


New Addition to the Warehouse :)

So just thought I would share this with you…

We’ve had an addition to the True Centre ! No its not a new member of staff but it is a new mezzanine in the warehouse.

So after an amazing two days and lots of cups of Tea, it is finally finished. We’re very proud of the work which has been achieved over the past couple days we felt we should share it with you guys.
Which means lots of new space for some new products coming your way.
More from us soon….

Couriers, Couriers, Couriers!

From the good to the bad; couriers are there to try and make our lives that little bit easier. 
We send everything, from large heavy goods to small fragile parcels, it’s just another day at the office for us.  So when we found a company that offer us the best bets of every courier service, we just couldn’t resist.
Diamond Logistics are our couriers and have benefited us and our customers with the brilliant service they provide.  They are a mother ship to other delivery services; they provide the best couriers for your parcel, for your location and for the right price!
Diamond ;)

Diamond 😉

Diamonds’ Declaration! “To work in mutual benefit, delivering time critical delivery solutions to our clients”
“To provide great career opportunities to our staff and subcontractors.”
“To contribute positively to society on local, regional and global levels.”
“To be a really good company to trust, work for and to belong to.” Our philosophy as a company is to constantly find the means to better ourselves and Diamond Logistics share the same goals. Since partnering with them we have had better reviews of our service; better prices for all of our customers and also a friendly face to deliver to your door. Everything a company would want! Don’t believe us?!? Then have a read for yourself; reviews from partnering companies as well as customers… Click Here!
Diamond logistics Van

Diamond logistics Van

But there is always room for improvement and of course the TTteam are always looking for means to better our service. So not only do we have more options for you as a customer but we also intend to lower our Free Delivery margins.
So for those of you who don’t know, True Traders already offers an amazing deal that if your order comes to £75.00 or more (exVat) then your UK delivery is Free! But we can do better than that, we’re already working on making that price EVEN LOWER to ensure that our customers are getting the best deals from us. We will always try to ensure that our company thrives in all aspects and providing an excellent service to our customers, is a number one priority.
More to come from the TTteam…..
Tyler TrueTraders xox

Online Shopping? …..It’s Easy !!!

Online Shopping Vs. Retail Shopping
So, if some of you have done your research as to who we are and what we do, you’ll know that we started as an Online Retailer, selling only through the internet. Now, however, since moving to our new premises, we’ve had the opportunity to expand our audience with a walk-in shop, which allows our customers to walk away with products there and then and also have a flick through our catalogues.
Why do both, you ask? By giving our customers the option of both allows us to broaden our audience and also gives you (the public) more options.
Don’t like online shopping or waiting for deliveries…. no problem! Visit us in store.
Don’t have the time out of your busy schedule to come yourself…no problem!
Order online with our speedy delivery!
You see our reasons 😉

So in store shopping is a doddle it’s been around for ages so I’m not going to teach you how to suck eggs. But for those of you who are a bit weary of online shopping let me give you a few pros and cons of online retail.

So the online shopping experience has become rapidly popular in the last few years with customers and the stats really show! Last year alone, a whopping £91 billion was spent online shopping and 2014 is expected to have £107 Billion spent making online purchases. That’s insane! So if online shopping is so amazing for the economy and its customers, why isn’t everyone online shopping?

‘For’ Point.1- Better Prices! Online shopping, you sometimes get better prices and offers. This is usually because the products don’t have to be presented to the customers in a retail fashion and thus the company doesn’t have to worry about the fees of storage i.e. having a walk-in shop. We were lucky in that our walk-in shop was ready made next to the new warehouse, so we could open it without any increase to our online prices! It may not be beautiful, (yet),  but it does what we need it to do…

‘For’ Point.2 – Convenience! The world is rapidly changing so everything is more convenient and accessible to the public a great example of this is online TV. It’s on the go and convenient for its audience. Well now so is shopping! People don’t want to go out of their way to shop anymore they want it at the click of a finger. Online shopping is 24/7 no waiting for shops to open, or till ques. Simply; click and purchase.


‘Against’ Point.1 – Delivery With online shopping comes delivery and waiting. The convenience of it you could argue; as when you shop in-store you walk away with your product that very minute, whereas online shopping you have to wait for delivery, which can sometimes be more hassle than it’s worth; like extra charges and delays !?!

‘Against’ Point.2 – Technology Arrghh! Unfortunately the world of internet can be a daunting place for those who aren’t computer wizzes. The whole process can be quite Scary and you have to put your trust into a website or telesales person to ensure the details you’re giving them are secure.

Don’t let that put you off! I’m going to give a few tips on how to ensure that your online experience is top notch.

Know your product! Quite often on a product page some can end up ordering the wrong item. Depending on the lay out of the website it can be quite confusing to see if the one product offers different variations i.e. colour and quantity. If you’re on the phone to someone try and find a product code or reference number that you can refer back to the sales assistant so both you and they know what you’re after.
Tip – In a call, Ask if there are any offers or special discounts on the product you’re looking at, at that time. We love to give offers and you like to receive them, so why not ask!!!

Protect your Info! If, like some, you are weary of putting in personal information into a website, then check at the bottom of the website. In the small print should be a declaration of the Data protection act, so you can be reassured that the information is for purchase use only and will not be passed onto a third party or used illegally.

Confirm and Pay Make sure that the website you’re on asks you to confirm your order before purchase so you can review what it is you’ve selected and make sure all the details are correct. Also, if you’re uncomfortable making online payments give the sales team a call and they’ll either help you through the process or take your payment over the phone…. Easy!

Deliveries Once you’ve found your product it’ll either qualify for a free delivery or, more than likely, there will be extra charges for delivery. If so, make sure that you have picked the best method for you and your product and check the lead time of delivery. No point ordering something that doesn’t get to you in time for when you need it.
Tip– quite often a company will tell you who their courier is and send you a confirmation email which includes delivery info. Keep this safe so you can refer it back to a customer service team if anything goes wrong.

It’s ok to ask! If you do have any questions that aren’t 100% clear on the company’s website or you’re just unsure about something, then look for an enquiries telephone number or email address. It doesn’t hurt to ask, that’s what they’re there for!

All of this we happily provide with True Traders. I hope this helped all you “on-line-shopping haters” out there, if I missed anything give me a shout!

TrueTraders Logo